Short-Term Insurance Office Statistics
Complaint types resolved in favour of the insured
Motor
Homeowners'
Commercial
Household Contents
Other
2020
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
2019
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
0
Total Closed
0
Resolved
0
%
Ratio
Complaint types
Rand value of complaints resolved in favour of the insured
Commercial | Homeowners’ | Household | Motor | Other | Total | |
|---|---|---|---|---|---|---|
2016 | 10 159 765.28 | 16 029 453.83 | 6 372 811.38 | 59 238 532.81 | 7 339 029.55 | 99 139 592.85 |
2017 | 17 622 893.50 | 10 438 651.39 | 4 023 243.71 | 39 488 281.91 | 4 706 791.94 | 76 279 862.45 |
2018 | 13 666 388.20 | 14 031 727.18 | 3 214 442.85 | 50 903 691.52 | 3 666 389.47 | 85 482 639.22 |
2019 | 18 255 299.01 | 14 653 628.32 | 2 958 039.99 | 47 701 385.68 | 11 366 537.68 | 94 934 890.68 |
2020 | 38 909 691.15 | 15 703 055.02 | 3 782 112.41 | 48 908 741.25 | 12 245 301.72 | 119 548 901.55 |
Types of complaints
Finalisation per period
Total complaints received and total complaints closed
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